Client
CoPartnerUp
Project
Marketing strategy
Marketing palette
Purpose, values, collective promise
Communities/Personas
Key messages
Organisational and marketing objectives
Customer journey
Content strategy
Need
CoPartnerUp is a community and platform where changemakers from around the world come together to create conscious partnerships for social and environmental impact. Founder Claudia Marras was looking to develop an inclusive marketing strategy rooted in purpose and clear values, catering to diverse stakeholders. This also involved ensuring persona clarity, shaping a clear promise and impactful messaging, and crafting a robust content strategy.
Approach
We implemented the Cause Canvas, our marketing strategy framework for impact-first organisations. Throughout a series of workshops, we worked together to distill and articulate CoPartnerUp’s purpose and values, and understand the communities it addresses. This allowed us to develop a value proposition that takes into account the diverse personas involved (what we call a collective promise), craft distinct key messages and map the customer journey for each. We also formulated SMART marketing objectives aligned with CoPartnerUp’s overall goals to ensure that the marketing efforts drive real impact. Lastly, we created a content strategy aligned with the customer journey of each persona.
Results
CoPartnerUp now has a fresh and comprehensive marketing strategy, firmly anchored in its purpose of bringing changemakers together and cultivating impactful partnerships. The Cause Canvas workshops helped Claudia achieve clarity around how to best communicate and foster CoPartnerUp’s vision, and engage all its diverse communities in the process. The framework also played a key role in shaping a content strategy and repository attuned to CoPartnerUp’s personas and their customer journeys, and designed to strengthen its positioning and create meaningful change.